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Aeris Basic Technical Support

Finding a Downloaded File

If you have actually downloaded a file, it will be on your computer somewhere. If you cannot remember where you saved it, you can can have Windows search for it. Right click (use the right mouse button) on the Start button. Select Search or Find depending on which version of Windows you are running.

The file to search for is the link you clicked on; you may need to go back to the web site and find out what you clicked. This is the installation program that will update your installation of Aeris.

Another way is to begin another download and see where Windows wants to save it. Chances are its the same place where you saved the file you are looking for. You might even see it on the screen. Just cancel this new download if you don't need it.

Next time, be sure to note where you saved the download.